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"Good design is obvious. Great design is transparent."
— Joe Sparano
Teradata is seeking an experienced AI content designer to join their Content team, focusing on creating experiences and systems for AI products that enhance interactions with data scientists and business analysts.
Responsibilities
- Design and optimize enterprise-grade AI conversational experiences that map to real workflows and goals
- Develop and refine model behavior for large language models to ensure AI responses are accurate, on-brand, and effectively address user intent
- Partner with Product, Engineering, Design, and Data Science to align on unified goals, successfully advocating for user-centric conversational solutions while balancing technical and business requirements
- Conduct research and experimentation to uncover effective patterns of human-AI collaboration, create evals and test prompts against them to create high-quality Gen AI experiences, and translate insights into actionable recommendations for AI deployment and roadmap planning
- Guide writing for AI and human consumptions across the various content types and establish guidelines and prompt patterns for cross-functional teams
- Serve as a trusted adviser to customers and internal stakeholders on conversational AI design best practices
Requirements
- 5+ years of experience in content design, conversational AI, or related fields
- Significant experience in content management systems and structured content
- Strong knowledge in Gen AI and LLMs
- Experience defining, creating, implementing design systems
- Proven track record of leading complex products when problems may be undefined
- A portfolio demonstrating problem solving through product thinking, design strategy, interaction flows, and content craftsmanship
- The ability to clearly and confidently share content and design recommendations, opinions, and goals
Key Skills
- Content design
- Conversational AI
- Gen AI
- LLMs
- Design systems
- Product thinking
- Design strategy
- Interaction flows
- Content craftsmanship
Benefits
- Flexible work model
- Focus on well-being
- Anti-racist company with a deep commitment to Diversity, Equity, and Inclusion
- Equal opportunity and affirmative action employer
About Teradata
Teradata is a company that believes in empowering people with better information, and they have built the most complete cloud analytics and data platform for AI.
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