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"Design is where science and art break even."
— Robin Mathew
The Product Designer will map and improve customer and internal processes, working closely with analysts, developers, and product owners to turn ideas into functional products. They will also test final solutions before deployment to ensure usability and customer satisfaction.
Responsibilities
- Map and improve customer and internal processes — from understanding the current state to proposing specific changes
- Work with data and reports — identify opportunities, validate hypotheses, and track the impact of changes
- Closely collaborate with analysts, developers, and product owners — and together turn ideas into a working product
- Test final solutions before deployment to ensure they make sense to customers and work well
Requirements
- Experience with product/service design, UX, or process optimization
- Ability to combine empathy with users and data analysis
- Ability to work end-to-end — from research to testing
Key Skills
- Experience with product/service design, UX, or process optimization
- Ability to combine empathy with users and data analysis
- Ability to work end-to-end — from research to testing
Benefits
- Opportunity to influence the shape of key services and processes used across the entire bank
- Space to test, verify, and have a real impact on the quality of customer experience
- Environment that supports learning, innovation, and work with modern methods
About Erstegro01p2
Banking Engineers – that’s what we are at Erste Digital: With more than 2,300 IT experts and enthusiasts, we are the digital muscle and heart of Erste Group, We drive the realization of Erste Group’s vision: To provide human banking in digital times, and to build Financial Health for over 16 million customers in the CEE region. We are Erste Digital. We are #digitaltotheheart
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