Product Designer

The Product Designer will map and improve customer and internal processes, working closely with analysts, developers, and product owners to turn ideas into functional products. They will also test final solutions before deployment to ensure usability and customer satisfaction.

Responsibilities

• Map and improve customer and internal processes — from understanding the current state to proposing specific changes
• Work with data and reports — identify opportunities, validate hypotheses, and track the impact of changes
• Closely collaborate with analysts, developers, and product owners — and together turn ideas into a working product
• Test final solutions before deployment to ensure they make sense to customers and work well

Requirements

• Experience with product/service design, UX, or process optimization
• Ability to combine empathy with users and data analysis
• Ability to work end-to-end — from research to testing

Key Skills

• Experience with product/service design, UX, or process optimization
• Ability to combine empathy with users and data analysis
• Ability to work end-to-end — from research to testing

Benefits

• Opportunity to influence the shape of key services and processes used across the entire bank
• Space to test, verify, and have a real impact on the quality of customer experience
• Environment that supports learning, innovation, and work with modern methods