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"Good design is obvious. Great design is transparent."
— Joe Sparano
A
Lead end-to-end UX for Service Cloud features within The Zone, from discovery through delivery. Create elegant solutions for case management workflows and omnichannel service experiences within the Salesforce Lightning Design System.
Responsibilities
- Own the Design Process. Lead end-to-end UX for Service Cloud features within The Zone, from discovery through delivery.
- Design Intuitive Experiences. Create elegant solutions for case management workflows, CRM interfaces, and omnichannel service experiences—all within the Salesforce Lightning Design System.
- User Research Partnership. Champion user insights in every stage of the process.
- Facilitate Alignment. Use your communication skills to bring stakeholders together, drive decisions, and advocate for user experience in leadership discussions.
- Hands-on Design. Roll up your sleeves to create high-fidelity designs, prototypes, and reusable patterns that set the bar for quality.
- Apply SLDS Mastery. Leverage Salesforce Lightning Design System principles to create consistent, scalable experiences that work for a global user base.
- Operational Excellence. Model lean UX practices and agile design methods.
- Innovation. Guide your work through experimentation, iteration, and exploring emerging technologies to push ADP's products forward.
Requirements
- Bachelor's degree OR equivalent
- 5+ years of experience in UX design (product, interaction, visual, or service design)
- Strong expertise in Figma, Miro, and other current design/prototyping tools
- Deep understanding of UX principles, interaction design, and information architecture
- Experience designing for enterprise platforms at scale with demonstrated impact
- Proven ability to influence senior stakeholders and navigate complex organizational dynamics
- Comfortable presenting work confidently and advocating for user-centered design
- Collaborative mindset with a proactive, solutions-oriented approach
- Experience working in Agile development environments
Key Skills
- Figma
- Miro
- Salesforce Lightning Design System (SLDS) principles and components
- UX design
- Interaction design
- Information architecture
- Agile development environments
About Adp
Designing better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. HR, Talent, Time Management, Benefits and Payroll. Informed by data and designed for people.
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