Staff UX Writer, Messaging Platform

Airbnb is seeking a UX Writer to join their Messaging Platform team, responsible for designing copy systems across messaging components and contributing to conversation design discipline.

Responsibilities

• Write clear and concise copy across multiple product touch-points
• Lead content work across multiple projects within a single initiative
• Develop inspiring, strategic ideas based on product requirements, data, and/or research
• Consider what language and design patterns best serve the UX
• Present content and design work to Design Directors, executives, or other stakeholders on your projects
• Drive consensus with stakeholders and/or partners on content recommendations
• Manage copy deadlines and deliver detailed copy across multiple projects
• Connect with our critical cross-functional partners—accessibility, anti-discrimination, legal, localization—to ensure we have the proper input on our work
• Join writing team crits to present work and help sharpen the work of your teammates

Requirements

• 10+ years of experience in UX writing, content design, or content strategy
• Proven ability to lead content/copy work from concept to detailed design
• Experience working with and presenting to executive teams
• Experience writing content principles, messaging frameworks, and style guides
• Proven ability to collaborate with cross-functional teams in all stages design & build
• Solid understanding of user experience design principles and interaction patterns
• Comfortable working independently in a fast-paced environment
• Proven ability to move work forward in an ambiguous work environment
• Comfortable working alongside other design disciplines in Figma

Key Skills

• UX writing
• Content design
• Content strategy
• Figma