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"Good design is obvious. Great design is transparent."
— Joe Sparano

UX Designer
Thelab • New York, United States of America 🇺🇸
You will lead user research initiatives and synthesize findings into actionable insights. Additionally, you will create information architecture documentation and collaborate with visual designers to transition wireframes into high-fidelity designs.
Responsibilities
- Lead user research initiatives: interviews, surveys, usability testing, competitive analysis
- Synthesize research findings into actionable insights and recommendations
- Develop user personas, journey maps, and behavioral models
- Create site maps, user flows, and information architecture documentation
- Design low and mid-fidelity wireframes that solve user and business problems
Requirements
- 4-6 years of UX design experience for digital products and websites
- Portfolio demonstrating UX thinking: research, strategy, wireframes, and problem-solving
- Strong facilitation skills for workshops, interviews, and stakeholder sessions
- Proficient in Figma for wireframing and prototyping
- Experience with user research methodologies (qualitative and quantitative)
- Knowledge of usability principles, accessibility standards (WCAG), and inclusive design
Key Skills
- UX design
- User research
- Wireframing
- Prototyping
- Figma
- Usability principles
- Accessibility standards (WCAG)
- Inclusive design
Benefits
- Salary: $110,000/year
- Comprehensive health, dental, vision insurance
- 401(k) with company match
- PTO
- Hybrid work Tues-Thurs in Madison Square Office
- Latest UX tools and technology
About Thelab
thelab is a performance-driven agency that helps leading brands evolve to win. Our collective of designers, writers, technologists, strategists, creators & big thinkers collaborate with our clients & agency partners to deliver work that connects. We provide a tailored approach that works across our key areas of expertise to provide the best combination of services and support for every project. INSIGHTS: We ground our work in the needs, expectations, and goals of our clients’ customers at every stage. - Consumer Segmentation - Journey Mapping - Quantitative & Qualitative Research - Target Profiling & Personas - User Testing & Heat Mapping - SEO & SEM - Social Media Strategy CREATIVE: We’re experts at engaging audiences through captivating visuals, compelling storytelling, and innovative design. - Accessibility Compliance - Competitive and Performance Audits - Big Swing Concepting - Brand Development - Content Strategy & Creation - Creative Strategy & Direction - Design Systems
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