Find Work
For Employers
"Good design is obvious. Great design is transparent."
— Joe Sparano
Lead Product Designer - Expert Experience (f/m/d)*
Parloa • Berlin, Germany 🇩🇪
As the Lead Product Designer, you will translate the design vision into actionable tasks for your product team, ensuring usability across expert-facing workflows. You will collaborate with product managers, engineers, and AI specialists to create coherent and technically feasible product experiences.
Responsibilities
- Translate the design vision into the product team’s execution, ensuring clarity and usability across expert-facing workflows
- Partner closely with product managers, engineers, and AI specialists to align on priorities, user needs, technical feasibility, and business impact
- Balance depth and usability, ensuring powerful configuration capabilities remain approachable and efficient for expert users
- Lead UX strategy within the product area, ensuring research insights shape both near-term decisions and long-term improvements
- Prototype and explore advanced interaction models for workflows, logic building, and AI orchestration
Requirements
- 8+ years of experience in product design with a proven track record in complex domains, including two years in a lead capacity
- Experience designing with AI tools as part of your workflow
- Ability to design for configuration-heavy, expert-facing tools, balancing flexibility with clarity and efficiency
- Strong systems thinking skills, with the ability to structure multi-layered flows with roles, states, and dynamic logic
- Mastery of interaction and visual design, with a portfolio that demonstrates elegant handling of highly complex interfaces
Key Skills
- Product design experience
- AI tools
- Configuration-heavy, expert-facing tools
- Systems thinking
- Interaction and visual design
Benefits
- Competitive compensation and equity package
- Flexible working hours, 28 vacation days and workation opportunities
- Access to a training and development budget for continuous professional growth
- Regular team events, game nights, and other social activities
- Work from home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks, social areas, fresh fruits, cereals, and drinks
About Parloa
Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.
🔔 Never miss similar opportunities
Get notified when new product design jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.