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"Good design is obvious. Great design is transparent."
— Joe Sparano
The Product Designer will focus on providing value to customers, ensuring product usability, and maintaining the design system. They will collaborate with a multidisciplinary team to design user experiences and iterate on current designs based on feedback and data.
Responsibilities
- Rapidly create deliverables (journey map, wireframes, mockups, prototypes, etc.) and execute high fidelity design
- Collaborate with a multi disciplinary team of designers, researchers, product managers, and engineers to design the end-to-end user experience of our products
- Understand and respond to data (metric tests, usability studies) to inform design decisions and recommendations
- Work with product managers and developers to iterate on and refine the current user experience
- Design for multiple variations of an asset when necessary for delivery
- Stay informed on the latest UI/UX techniques, tools, and patterns and integrate best practices into design projects
- Define and maintain detailed design patterns that scale
- Participate and drive usability studies, utilizing tools such as UserTesting.Com and Pendo
- Share findings with our team and explain how that will affect your design decisions
- Create sketches/mockups of graphics/elements to gather feedback from stakeholders in early phases of projects
- Deliver projects on time, and are able to prioritize high impact design input
Requirements
- Bachelor's degree in product design or related field
- 3+ years of experience in product design, ideally across multiple product platforms
- Current design portfolio, illustrating UX/UI experience
- Demonstrable experience analyzing user feedback in both qualitative quantitative formats: user research, a/b tests and other data driven methodologies
- Believes in simplicity as a key product design principle
- Ability to deliver designs quickly, reacting to tactical high impacting changes and switch quickly to being more strategic, project design planning
- A portfolio demonstrating compelling examples of smart digital experiences you’ve created
- Meticulous attention to detail in the design and execution of consistent, compelling work
- Demonstrated fluency in a common stack of design and software tools, including XD, Adobe Creative Cloud, Jira, and InVision
- Working with and maintaining design systems
- Strong organizational skills
- Previous experience designing for a technology company
Key Skills
- Product design
- UI/UX design
- Design tools such as XD, Adobe Creative Cloud, Jira, and InVision
- Communication skills
- Problem-solving skills
- Attention to detail
- Organizational skills
Benefits
- Total Rewards offerings designed to allow employees to take care of themselves and their families
- Competitive salaries or wages that reflect the value you bring to our team
- Medical insurance coverage for employees, their spouse, and up to two dependent children
- Group Term & Group Personal Accident Insurance
- Work-Life Balance: 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year
- Financial Security: Provident Fund & Gratuity
- Wellness: Employee Assistance Program and comprehensive wellness initiatives
- Growth: Access to ongoing learning and development opportunities and career advancement
About Nextiva
Build amazing customer experiences with Nextiva’s AI-powered platform. Nextiva powers 100,000+ businesses and billions of interactions annually with its customer experience platform. From one AI-powered conversation hub, Nextiva transforms how businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its initial funding round, valuing the company at $2.7B in late 2021.
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