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Product Designer

Nextiva • Chennai, India 🇮🇳

Hybrid Full-time Mid-level

The Product Designer will focus on providing value to customers, ensuring product usability, and maintaining the design system. They will collaborate with a multidisciplinary team to design user experiences and iterate on current designs based on feedback and data.

Responsibilities

  • Rapidly create deliverables (journey map, wireframes, mockups, prototypes, etc.) and execute high fidelity design
  • Collaborate with a multi disciplinary team of designers, researchers, product managers, and engineers to design the end-to-end user experience of our products
  • Understand and respond to data (metric tests, usability studies) to inform design decisions and recommendations
  • Work with product managers and developers to iterate on and refine the current user experience
  • Design for multiple variations of an asset when necessary for delivery
  • Stay informed on the latest UI/UX techniques, tools, and patterns and integrate best practices into design projects
  • Define and maintain detailed design patterns that scale
  • Participate and drive usability studies, utilizing tools such as UserTesting.Com and Pendo
  • Share findings with our team and explain how that will affect your design decisions
  • Create sketches/mockups of graphics/elements to gather feedback from stakeholders in early phases of projects
  • Deliver projects on time, and are able to prioritize high impact design input

Requirements

  • Bachelor's degree in product design or related field
  • 3+ years of experience in product design, ideally across multiple product platforms
  • Current design portfolio, illustrating UX/UI experience
  • Demonstrable experience analyzing user feedback in both qualitative quantitative formats: user research, a/b tests and other data driven methodologies
  • Believes in simplicity as a key product design principle
  • Ability to deliver designs quickly, reacting to tactical high impacting changes and switch quickly to being more strategic, project design planning
  • A portfolio demonstrating compelling examples of smart digital experiences you’ve created
  • Meticulous attention to detail in the design and execution of consistent, compelling work
  • Demonstrated fluency in a common stack of design and software tools, including XD, Adobe Creative Cloud, Jira, and InVision
  • Working with and maintaining design systems
  • Strong organizational skills
  • Previous experience designing for a technology company

Key Skills

  • Product design
  • UI/UX design
  • Design tools such as XD, Adobe Creative Cloud, Jira, and InVision
  • Communication skills
  • Problem-solving skills
  • Attention to detail
  • Organizational skills

Benefits

  • Total Rewards offerings designed to allow employees to take care of themselves and their families
  • Competitive salaries or wages that reflect the value you bring to our team
  • Medical insurance coverage for employees, their spouse, and up to two dependent children
  • Group Term & Group Personal Accident Insurance
  • Work-Life Balance: 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year
  • Financial Security: Provident Fund & Gratuity
  • Wellness: Employee Assistance Program and comprehensive wellness initiatives
  • Growth: Access to ongoing learning and development opportunities and career advancement

About Nextiva

Build amazing customer experiences with Nextiva’s AI-powered platform. Nextiva powers 100,000+ businesses and billions of interactions annually with its customer experience platform. From one AI-powered conversation hub, Nextiva transforms how businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its initial funding round, valuing the company at $2.7B in late 2021.

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