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"The details are not the details. They make the design."
— Charles Eames
UI/UX Designer - Labor Marketplace
Mci Careers • United States of America 🇺🇸
Lead UI/UX design for the labor marketplace across web and mobile platforms. Collaborate with various teams to translate complex human-resource workflows into intuitive design solutions.
Responsibilities
- Lead UI/UX design for the labor marketplace across web and mobile
- Map user journeys for candidates, employers, recruiters, and workforce managers
- Create wireframes, prototypes, and high-fidelity designs using industry-standard tools
- Build a cohesive design system that supports speed, scalability, accessibility, and brand consistency
- Collaborate with product managers and engineers on feature definition, workflow design, and sprint planning
Requirements
- 3–5+ years of UI/UX design experience
- Strong portfolio showcasing end-to-end product design
- Expertise in Figma, prototyping tools, and design systems
- Ability to translate ambiguous problems into clear, human-centered solutions
- Comprehensive understanding of accessibility standards and responsive design
Key Skills
- Figma
- Prototyping tools
- Design systems
- User research
- Usability testing
- Data-driven design
Benefits
- Paid Time Off
- Incentives & Rewards
- Health Benefits
- Retirement Savings
- Disability Insurance
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment
- Casual Dress Code
About Mci Careers
MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide. With a focus on digital transformation and efficiency, we help our clients Do More For Less by delivering scalable, agile solutions tailored to their needs. Through organic growth and strategic acquisitions, MCI has built a portfolio of companies offering synergistic services, including contact center management, business process outsourcing (BPO), Omnichannel CX deployment, IT services, software and app development, customer experience management, inside sales, and collections/account receivable management. Our comprehensive BPO-as-a-Service (BPOaaS) model provides flexible, end-to-end solutions for companies looking to optimize their operations. CX OUTSOURCING SIMPLIFIED MCI combines the strength of global scale with the personalized touch of smaller, agile teams. Our award-winning Customer Service Representatives (CSRs) deliver exceptional customer engagement, sal
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