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"The details are not the details. They make the design."
— Charles Eames
Service Designer – Global UX & Design
Circle K • Charlotte, United States of America 🇺🇸
Circle K is seeking a Service Designer to enhance the overall service experience for users, working closely with UX designers, product managers, and stakeholders to ensure services align with user expectations and business objectives.
Responsibilities
- Contribute to the development of service design strategies that align with business objectives
- Conduct design research to define target customers and uncover their needs, problems, and opportunities
- Facilitate user-journey mapping workshops to identify and solve user problems collaboratively
- Lead ideation workshops based on research findings and assist with prototype validation to drive innovative solutions
- Develop creative and innovative design solutions, co-creating prototypes with UI designers and iterating based on user feedback
Requirements
- Higher education in Design, Interaction Design, UI/UX Design, Psychology, Service Design, or a design research portfolio showcasing relevant experience
- A portfolio demonstrating design research, storytelling, and UX design capabilities
- Proficiency in Figma prototyping
- Experience using design research methods to discover user problems and opportunities
- Strong facilitation skills with expertise in collaborative problem-solving techniques
Key Skills
- Service design
- UX design
- Design research
- Figma prototyping
- Facilitation
- Collaborative problem-solving
- English and Norwegian languages
About Circle K
Circle K is a global enterprise committed to growth and winning in the market, with a dynamic and innovative product and UX culture.
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