Senior Product Designer

We’re hiring a Senior Product Designer to lead design across Maple’s patient experience, shaping how millions of Canadians access and experience care on Maple. You’ll join a small, highly collaborative design team where craft, impact, and autonomy truly matter.

Responsibilities

• Play a central role in shaping a best-in-class care delivery experience, helping millions of Canadians navigate consultations and receive care with confidence and ease
• Lead complex, high-impact patient-facing end-to-end experiences, operating with a high degree of autonomy from discovery through delivery and iteration
• Shape product direction alongside Product and Engineering, influencing prioritization, framing opportunities, and guiding the long-term strategy for Maple’s care delivery platform
• Raise the bar for craft, usability, accessibility, and systems thinking, contributing to our design system and ensuring consistency across multiple surfaces and workflows
• Drive clarity and alignment across teams, using strong communication, documentation, and facilitation to help cross-functional partners make informed decisions
• Strengthen design operations and team effectiveness, improving processes, championing best practices, and supporting a healthy, collaborative product culture

Requirements

• 6+ years of experience designing end-to-end product experiences in consumer-facing SaaS
• Strong interaction design craft and systems thinking, with a proven ability to design accessible, inclusive, and scalable user experiences
• Operates with high autonomy, leading complex, cross-functional initiatives and making sound decisions with minimal oversight
• Comfortable shaping clarity in ambiguous spaces, identifying patterns, defining experience principles, and framing opportunities that guide product direction
• A strong communicator and facilitator, able to align Product, Engineering, and stakeholders around complex ideas and trade-offs
• Collaborative, low ego, and relationship-driven, contributing to a healthy, open, and supportive team environment
• Delivers polished, high-quality work at speed, balancing detail with pragmatic execution across mobile and web
• Uses prototyping, data, and user insights to validate ideas and influence both product strategy and execution
• Contributes to team maturity through mentorship, raising craft quality, or supporting design operations

Key Skills

• Figma
• Figma Make
• Lovable
• v0
• Maze
• Mixpanel
• ChatGPT
• React Native Web
• Typescript
• Styled components
• Tailwind
• Jira
• Confluence
• Slack

Benefits

• Competitive benefits package: Health, dental, counselling, and life insurance coverage to care for you and your loved ones
• Health spending account: Extra funds for wellness essentials like eyeglasses, therapy, and more
• Wellness budget: Recharge with activities that fuel your well-being—fitness classes, mindfulness tools, and beyond
• Maple access: Virtual healthcare for you and your family, including general practitioners, pediatrics, and therapy consultations
• Paid health Days: 10 extra days for when life happens—rest, appointments, or caregiving included
• Destination5: Work internationally in eligible countries for up to 5 days per year
• Retirement savings plan: Invest in your future with our group retirement savings plan
• Branch out budget: $1,000 annually to pursue professional development and fuel your growth