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"Good design is obvious. Great design is transparent."
— Joe Sparano
Head of DDIT EXP Research & Insights to develop and manage a comprehensive strategy for gathering, analyzing, and implementing insights related to user experience, performance, and employee satisfaction.
Responsibilities
- Research & Analysis Leadership: Oversee the collection of qualitative and quantitative data through surveys, user interviews, usability testing, and employee feedback loops
- Metrics & Reporting: Analyze platforms and application data to uncover trends, actionable insights, and opportunities for improvement
- Measurement Frameworks: Design and maintain measurement frameworks to assess and track progress across all DDIT tools and services
- Strategic Contributions: Provide data-driven recommendations that shape design, development, and strategy priorities
Requirements
- Bachelor’s or master’s degree in a relevant field, such as Data Analytics, UX Design, Human-Computer Interaction, or Business Strategy
- Advanced certifications in data analytics, design research, or strategy development preferred
- Proven ability to inspire, develop, and manage high-caliber teams in multidisciplinary fields
- Strong capability in anticipating organizational needs, synthesizing data, and delivering actionable strategies
Key Skills
- Leadership
- Strategic Thinking
- Data Proficiency
- Communication
- Influence
- Adaptability
- Innovation
Benefits
- Read our handbook to learn about all the ways we’ll help you thrive personally and professionally
About Novartis
Novartis is a medicines company committed to building an outstanding, inclusive work environment and diverse teams.
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