Senior UX Researcher

Mid-senior level UX Researcher to conduct research on stores and internal tools, and work with product teams to develop user-centric designs.

Responsibilities

• Work collaboratively with product owners, developers, and QA to define and implement innovative solutions for the product direction, visuals and experience
• Proactively review, refine, and recommend new user experience concepts across multiple web applications, web sites and mobile
• Assess and optimize the performance of new and existing features by actively participating in usability testing
• Conduct user research and implement findings

Requirements

• Hands-on experience with lab-based user testing, remote testing, prototype testing, concept testing, field research, and survey design
• Experience with all aspects of research, including study design, recruiting, facilitation, analysis, reporting
• Proficiency in UserZoom or other research platforms
• Good visual design skills that are showcased through a portfolio that demonstrates research plans and results
• Ability to present findings and sell solutions to various stakeholders
• Ability to make strong recommendations based on industry trends, consumer research, business needs and technical feasibility/difficulty

Key Skills

• Ux research
• User research
• Qualitative research

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)