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"Good design is obvious. Great design is transparent."
— Joe Sparano
Sr. UX Designer
Daikin Applied Americas • United States of America 🇺🇸
The Sr UX Designer will collaborate with product management on customer discovery, create journey maps, wireframes, prototypes, and high-fidelity designs, and test and iterate on concepts. They will work closely with software engineers to execute design requirements and analyze analytics to understand customer impact.
Responsibilities
- Operate within the Daikin Applied UX process, which includes discovery, ideation, visualization, and testing
- Advocate the needs of the customer, fostering a shared understanding of the customer-centric intersection between design, content, business and brand
- Facilitate customer discovery sessions to uncover user needs, preferences, and pain points
- Design intuitive, low-friction solutions, validate them through iterative testing, and refine them based on user feedback
Requirements
- Bachelor's degree in Computer Science or a related field or equivalent experience
- 5+ years of experience in design of mobile, web and embedded user interfaces
- Lead discovery activities and user testing
- Ability to work independently
- Significant experience with customer discovery techniques, including user interviews, usability testing, and journey mapping
- Strong grasp of information architecture, design patterns, and interaction design for data-heavy applications
Key Skills
- UX design
- Customer discovery
- User testing
- Journey mapping
- Wireframing
- Prototyping
- Information architecture
- Design patterns
- Interaction design
Benefits
- Multiple medical insurance plan options + dental and vision insurance
- 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
- Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
- Short term and long-term disability
- 3 weeks of paid time off for new employees + 11 company paid holidays
- Paid parental leave and tuition reimbursement after 6 months of continuous service
About Daikin Applied Americas
Daikin Applied delivers superior air quality and energy efficiency to every solution with innovation in advanced technology, IoT, and next generation compressors. Daikin branded products, solutions, and services are sold through a global network of dedicated sales, service, and parts offices. Daikin Applied’s parent company, Daikin Industries, Ltd. reports revenues in excess of $29 billion and has more than 96,000 employees worldwide, making it the largest HVAC manufacturer in the world. Daikin Industries, Ltd. has more than 90 production sites worldwide and works with customers in more than 150 countries.
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