Senior Product Designer I, Engage (Notifications)

The Senior Product Designer I will reimagine notification experiences and design systems that empower teams across HubSpot to create high-quality, relevant notifications. This role involves collaborating with various disciplines to craft holistic experiences that enhance user engagement and drive meaningful outcomes.

Responsibilities

• Reimagine notification experiences: Work on key areas like the notifications preferences page, notifications center, and cross-channel design systems to make communication smarter and more user-centred.
• Leverage AI thoughtfully: Explore how AI can make notifications more relevant, personalized, and actionable — helping users focus on what matters most.
• Empower teams through design: Build tools, patterns, and guidance that help product and content teams craft effective notifications that feel cohesive, timely, and helpful.
• Design for email and beyond: Bring expertise in email design and content presentation to help shape how customers experience HubSpot through their inboxes.
• Drive quality and coherence: Help define best practices and raise the bar for how HubSpot communicates through notifications — ensuring every touchpoint builds trust and engagement.
• Collaborate across disciplines: Partner with PMs, engineers, writers, and other designers to craft holistic experiences that serve both HubSpot teams and end users.

Requirements

• Systems thinking: You design beyond screens — understanding how tools, services, and experiences connect across HubSpot’s platform.
• End-to-end journey thinking: You design experiences that consider the entire customer lifecycle — from onboarding to growth — ensuring communication adds value throughout.
• Craft and care: You bring thoughtful interaction, content, and visual design to everything you touch — even the smallest toast message.
• AI fluency: You’re curious about how AI can make communication smarter, more timely, and more personalized without losing authenticity.
• Cross-functional collaboration: You enjoy partnering with multiple teams and influencing design systems that others build upon.
• Autonomy and ownership: You thrive in ambiguity, drive clarity, and take responsibility for shaping high-quality, scalable outcomes.

Key Skills

• Systems thinking
• End-to-end journey thinking
• Craft and care
• AI fluency
• Cross-functional collaboration
• Autonomy and ownership