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UX Researcher

Bitso • Italy 🇮🇹

Remote Full-time Senior

Shape product strategy by leading complex, multi-method research projects that uncover insights about user behavior, motivations, and pain points across markets. Collaborate with cross-functional partners to define key research questions, success metrics, and decision frameworks for your product area.

Responsibilities

  • Shape product strategy by leading complex, multi-method research projects
  • Design comprehensive research plans that balance generative discovery and evaluative testing
  • Collaborate with cross-functional partners to define key research questions, success metrics, and decision frameworks for your product area

Requirements

  • 6+ years in UX or product research
  • Fluency in English & Spanish
  • Research Mastery: Deep understanding of qualitative and quantitative methods
  • Strategic Thinking: Ability to design and lead end-to-end research that drives strategic clarity, identifies opportunities, and influences prioritization

Key Skills

  • Qualitative and quantitative research methods
  • Strategic thinking
  • Cross-functional influence
  • Analytical rigor
  • Communication excellence

Benefits

  • Me Time program, including unlimited paid time off
  • Remote-first work environment
  • Employee Stock Option program
  • Premium health, dental and life insurances

About Bitso

Bitso is Latin America’s leading digital financial services company, evolving from a crypto pioneer into a comprehensive investment platform with a community of over 9 million customers. Bitso offers a secure, regulated, and easy-to-use digital platform to buy, sell, hold, earn yields, and transact with more than 120 cryptocurrencies and over 5,000 global stocks and ETFs—democratizing finance by combining the transparency of blockchain technology with the strength of traditional stock markets.

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