Lead Product Designer, Salesforce Automation

Define and drive the end-to-end product experience for Salesforce Automation and workflow experiences. Collaborate with Product Managers and Engineers to translate business goals and customer needs into actionable product requirements.

Responsibilities

• Product Strategy & User Outcomes: Define the product experience vision and design direction for key automation features and user workflows
• Manage the design process from discovery and ideation through launch and iteration
• Collaborate directly with Product Managers and Engineers to translate business goals and customer needs into concrete, actionable product requirements
• Create thoughtful, well-crafted solutions that simplify platform complexity and deliver measurable user and business outcomes
• Design Excellence & System Evolution: Lead the creation of scalable user experience designs that deliver high quality across teams and initiatives
• Evolve the Automation design system in Figma, including components, patterns, and workflow-specific element best practices
• Work closely with front-end engineers to ensure design quality and consistency in production
• Build coherence and consistency across automation experiences while maintaining design system governance
• Cross-Functional Partnership & Communication: Act as a bridge connecting design, product, engineering, and automation platform teams
• Proactively scope, plan, and prioritize work across projects using shared standards and stakeholder input
• Collaborate with user research teams to deliver user-driven research initiatives to validate design decisions
• Define and align user experience with business goals by structuring ambiguous efforts and measuring progress
• Leadership & Influence: Mentor design team members on product thinking, design systems, and best practices
• Present ideas and perspectives that align stakeholders, build trust, and secure cross-functional agreement
• Craft compelling narratives that connect strategy, context, and user needs to influence direction and foster momentum
• Advocate for accessibility and inclusive design, encouraging prioritization of accessible features

Requirements

• 7+ years of relevant design experience, with a demonstrated track record in product strategy and systems governance
• Experience leading design strategy for complex, platform-level products
• Significant practical experience with design systems creation, implementation, and governance
• Advanced proficiency in Figma, including component creation, auto-layout, variants, and design token management
• Familiarity with front-end development principles (HTML, CSS, JavaScript fundamentals) to effectively collaborate with engineering partners on feasibility
• Experience with design system governance, documentation tools, and version control
• Comprehensive understanding of user-centered design methods and best practices
• A portfolio demonstrating the definition and launch of successful product features that delivered measurable outcomes
• Demonstrated leadership behaviors that inspire teams and build trust with stakeholders
• Strong communication and active listening skills
• Experience using analytics and user research to inform design decisions

Key Skills

• Figma
• Design systems
• Front-end development principles
• User-centered design methods
• Design system governance
• Communication and active listening
• Analytics and user research

Benefits

• Time off programs
• Medical, dental, vision, mental health support
• Paid parental leave
• Life and disability insurance
• 401(k) and an employee stock purchasing program