Senior UX Researcher (Quantitative & Evaluative Focus)

Motorola Solutions is seeking a Senior UX Researcher to lead evaluative and measurement-focused UX research within mission-critical environments.

Responsibilities

• Establish a UX Metrics Practice: Define, implement, and own the key performance indicators (KPIs) and metrics for user experience
• Lead Quantitative Research: Design, launch, and analyze large-scale quantitative research studies
• Champion Qualitative Rigor: Lead and execute foundational and evaluative qualitative research
• Synthesize and Triangulate: Masterfully weave together quantitative and qualitative data to create a holistic understanding of users
• Strategic Influence: Translate research findings into actionable, strategic recommendations that directly inform product roadmaps, design decisions, and business strategy

Requirements

• 6+ years of hands-on experience conducting research in large matrixed organizations and complex product structures
• Masters Degree in Human-Computer Interaction (HCI), Psychology, Sociology, Statistics, or a related field
• Expert at establishing and scaling a company-wide metrics practice
• Proven expertise in defining and tracking the business impact of a UX Research team
• Technical Expertise: Expert in utilizing both behavioral and attitudinal data to extract insights

Key Skills

• Expertise in experimental design, survey methodology, and advanced statistical analysis
• Proficient in tools like Pendo and Qualtrics
• Experience with data manipulation (SQL, Python) or statistical software (R, SPSS) is a plus

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave