Senior User Researcher, Mobile

UX researcher to deliver seamless, AI-powered experiences that help millions thrive in a rapidly evolving digital world for a mobile apps team.

Responsibilities

• Work cross-functionally with data science, product management, product marketing, design, and engineering to identify research topics
• Design and execute end-to-end custom primary research using a wide variety of methods
• Lead exploratory and evaluative research to inform product simplification, scalability, and extensibility strategies across the Coda platform
• Use research to lead vision and strategy discussions by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs
• Act as a thought leader in the research domain, while advocating for the current or potential customers
• Understand Superhuman's strategic business goals and user needs to actively contribute toward building a cohesive roadmap with your team
• Partner with data science and our quantitative researcher to define and monitor key experience metrics, such as new feature adoption and user engagement with AI-enhanced workflows
• Work quickly and communicate effectively with a fast-paced team focused on speed, rigor, and quality
• Generate insights that both fuel ideation and evaluate potential solutions
• Display the ability to work independently and autonomously

Requirements

• Bachelor's degree with 6+ years of relevant experience in user experience, applied research, and product research and development
• Master's degree with 2+ years relevant experience, or a PhD with 1+ years of relevant experience
• Experience designing, moderating, and analyzing qualitative research
• Experience designing, launching, and analyzing rapid quantitative research
• Experience translating research findings into strategic narratives
• Experience understanding product experimentation results
• Experience mentoring and fostering a culture of growth and development within a research team
• Excellent communication skills, effectively articulating the rationale behind research direction and confidently presenting to diverse groups of stakeholders

Key Skills

• User experience
• Applied research
• Product research and development
• Qualitative research
• Quantitative research
• Research design
• Data analysis
• Communication
• Collaboration

Benefits

• Professional growth: autonomy and trust to empower team members to do their best, most innovative work
• A connected team: remote-first hybrid model enables a highly collaborative culture
• Comprehensive benefits for candidates based in Germany: competitive pay, life care, ample and defined time off, wellness and pet care stipends, learning and development opportunities
• Relocation Support: visa assistance, destination services, relocation bonus