Senior Manager, Product Designer

Drive the discovery, definition, development, and delivery of exceptional UI/UX for the Circles.X platform. Collaborate closely with product managers and engineers throughout development, from initial design concepts to successful launches.

Responsibilities

• Drive the discovery, definition, development and delivery of exceptional UI/UX for our B2B2X SaaS platform measured via Usability, Customer Experience Score (CES) and other relevant metrics
• Drive user-centric research to identify problems to solve for our target market customers and partners.
• Collaborate with respective product managers and engineering leads to discover new opportunities to deliver value via our platform.
• Create wireframes, storyboards, user flows, process flows, and site maps to communicate design ideas effectively.
• Develop functional prototypes to demonstrate concepts and facilitate user testing.
• Execute all visual design stages from concept to final hand-off to engineering.
• Establish and promote design guidelines, best practices, and standards and contribute towards evolving our design system.
• Review product releases qualitatively and through data, pre- and post-launch, to ensure high-quality experiences.
• Present key learnings within the team and act as a positive role model.

Requirements

• 14+ years of experience as a product designer, ideally with exposure to both B2C and B2B space.
• Strong understanding of user-centered design principles and methodologies.
• Proficiency in design tools like Figma, Sketch, or Adobe XD.
• A strong portfolio that demonstrates proficiency in UI/UX best practices, design thinking, and the creation of engaging user interfaces and experiences.
• Experience and know-how of utilizing LLM platforms for doing user and design, market research for improving productivity and design effectiveness
• Familiarity with user research methodologies and usability testing.
• Strong working knowledge of iterative design process, from defining personas, user journeys, prototyping, wireframing, to creating high-fidelity screens.
• Ability to navigate ambiguity and deliver under tight deadlines.
• Skill in turning complicated ideas into compelling, easy-to-understand visuals.
• Proficiency in industry-standard collaboration tooling such as Figma, Miro, Jira, etc.
• Open-mindedness, patience, and receptiveness to feedback.
• Excellent communication and presentation skills to effectively convey design ideas to stakeholders across all levels.

Key Skills

• User-centered design principles
• Design tools like Figma, Sketch, or Adobe XD
• UI/UX best practices
• Design thinking
• User research methodologies
• Usability testing
• Iterative design process
• Industry-standard collaboration tooling
• Communication and presentation skills

Benefits

• Be part of a diverse and inclusive workplace.
• Have the chance to work with a global technology company reimagining the telco industry.