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"Good design is obvious. Great design is transparent."
— Joe Sparano
Senior UX Researcher (hybrid)
Johnson Controls • United States of America 🇺🇸
The Senior UX Researcher will lead and define research initiatives, collaborating with cross-functional teams to ensure products meet user needs and business goals. They will plan and execute qualitative and quantitative research studies, translating findings into actionable insights.
Responsibilities
- Plan and execute qualitative and quantitative research studies
- Manage participant recruitment and maintain research panels
- Utilize tools for behavioral analysis
- Conduct interviews, usability tests, and workshops
- Translate research findings into actionable insights
Requirements
- Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, Anthropology, or related field
- 4+ years of experience in UX research
- Strong portfolio showcasing previous work
- Proficiency with research tools
Key Skills
- Research tools (Glassbox, Hotjar, UserTesting, etc.)
- Facilitation and communication skills
- Ability to synthesize complex data into clear narratives
Benefits
- Competitive Bonus plan
- Competitive benefits package
About Johnson Controls
At Johnson Controls, we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering. Today, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry. Visit www.johnsoncontrols.com for more information.
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