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"Good design is obvious. Great design is transparent."
— Joe Sparano
Lead end-to-end research to shape product strategy and inform design decisions. Strengthen research operations and collaborate with cross-functional teams to embed user empathy into the organization.
Responsibilities
- Lead end-to-end research from foundational discovery to rapid, iterative testing
- Plan, execute, and synthesize foundational, generative, and evaluative research across multiple product lines
- Use mixed methods to uncover user needs, motivations, and friction points
- Translate findings into clear, actionable insights that guide strategic decisions and measurable outcomes
- Maintain and enhance the participant panel, consent workflows, and research documentation systems
- Develop reusable research frameworks, templates, and toolkits to make research more efficient and consistent
- Partner with Product, Design, Engineering, and Marketing to define user-centered goals and success metrics
- Present insights clearly to executive and cross-functional audiences, influencing both product and business direction
Requirements
- Bachelor’s or Master’s degree in Human-Computer Interaction (HCI), Psychology, Anthropology, or a related field
- 5+ years of UX or product research experience, ideally in consumer tech, wearable, or health/wellness domains
- Proven success conducting end-to-end research from discovery through validation and post-launch evaluation
- Expertise in mixed methods research (interviews, usability testing, surveys, diary studies, fieldwork)
- Strong synthesis, storytelling, and stakeholder communication skills
- Experience supporting beta programs in agile environments
Key Skills
- Proficiency with tools like UserTesting, Dovetail, Figma, Quantilope, or similar research/repository platforms
- Experience working with international or multilingual teams; communicates with empathy and clarity across time zones and cultures
- Comfortable with rapid, iterative product testing and evidence-driven experimentation
- Background or interest in health, wellness, or behavioral science
About Vesync
Founded in 2011, VeSync was established with the goal of enriching the lives of customers across the globe by providing thoughtfully engineered consumer products designed with convenience, simplicity, practicality and value in mind. Today, Etekcity is now an international brand owner, serving a diverse e-commerce customer base in home improvement, consumer electronics, and outdoor equipment. By offering innovative, feature-rich products infused with the latest cutting edge technology and user-friendly designs, we have made tremendous strides in the e-commerce marketplace since our inception. Innovative thinking, thoughtful practicality and technological sophistication have been paramount to our continued success as a leading e-commerce brand in an extensive range of product categories. Our team is composed of bright, ambitious and creative-minded individuals with an unwavering passion for enriching the lives of those around us in new and exciting ways. While we’re an incredibly indu
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