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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
UX Designer III - AI
Wex • Portland, United States of America 🇺🇸
Collaborate with cross-functional teams to design end-to-end user experiences and ensure a user-centered design approach. Experiment with AI capabilities to identify opportunities for user-centric innovation and conduct research to inform design direction.
Responsibilities
- Collaborate with Product, UX, and Engineering colleagues to design end-to-end experiences
- Ensure a user-centered design approach, rapid test and learn methodology
- Collaborate with product managers, engineers, data scientists, and researchers to ensure that design solutions align with user needs as well as meet WEX business objectives
- Experiment with AI capabilities, from generative AI to chatbots and predictive models, to identify opportunities for user-centric innovation
- Plan and conduct research independently or with guidance from researcher partners using a wide range of methods
Requirements
- 4+ years of experience as a UX Designer, or similar UX related role, with a focus on complex, technology-driven products or services
- Bachelor's degree with studies relevant to digital experience creation, graduate program is a plus
- A deep understanding of user motivation and an ability to uncover insights that have lead to meaningful, delightful user experiences
- A deep passion for AI technologies and their potential to transform user experiences, demonstrated through personal or professional projects
- Proficiency in Figma and familiarity with prototyping tools and design systems tailored for AI-driven experiences
Key Skills
- Proficiency in Figma and familiarity with prototyping tools and design systems tailored for AI-driven experiences
- Experience with UX-specific research tools (e.g. UserTesting.com, Qualtrics, Optimal Workshop, Dovetail) is desirable
- Strong curiosity, problem-solving skills, and the ability to navigate ambiguous challenges with creativity and collaboration
Benefits
- Comprehensive and market competitive benefits, including health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more
About Wex
WEX (NYSE: WEX) is the global commerce platform that simplifies the business of running a business. WEX has created a powerful ecosystem that offers seamlessly embedded, personalized solutions for its customers around the world. Through its rich data and specialized expertise in simplifying benefits, reimagining mobility and paying and getting paid, WEX aims to make it easy for companies to overcome complexity and reach their full potential. For more information, please visit www.wexinc.com.
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