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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
Lead user research initiatives and collaborate with product teams to define user problems and design end-to-end experiences. Advocate for user needs throughout the product development lifecycle and contribute to the evolution of the design practice.
Responsibilities
- Lead user research initiatives to uncover insights, validate assumptions, and inform product direction.
- Collaborate with product teams to define user problems, map journeys, and design end-to-end experiences.
- Create user flows, journey maps, wireframes, and prototypes to communicate design intent and explore solutions that push the boundaries of user experience.
- Facilitate workshops and discovery sessions with stakeholders and users.
- Advocate for user needs throughout the product development lifecycle, ensuring solutions are grounded in real-world insights.
- Apply behavioural design principles to create intuitive, engaging experiences that account for cognitive biases and heuristics.
- Work closely with the Design Systems team to ensure consistency and alignment with established UI patterns across omni-channel experiences.
- Contribute to the evolution of our design practice by sharing knowledge, mentoring others, and championing UX best practices.
Requirements
- Significant experience in UX design and user research within cross-functional product teams.
- Strong ability to plan, conduct, and synthesize qualitative and quantitative research.
- Expertise in designing user flows, journey maps, and wireframes for complex digital products.
- Excellent communication and facilitation skills, with the ability to align diverse stakeholders around user needs.
- Proficiency in tools such as Figma, FigJam, and research platforms such as Maze (or equivalent).
- Experience working in Agile environments and collaborating closely with Product and Engineering teams.
- Experience of working with comprehensive design systems and adhering to WCAG guidelines.
Key Skills
- UX design
- User research
- Journey design
- Figma
- FigJam
- Maze
- Agile environments
- WCAG guidelines
Benefits
- Generous base salary and discretionary company bonus.
- Awesome team culture.
- Industry leading product.
- Flexibility, including working from home and a sustainable work/life balance.
- Bright and modern office spaces.
- Fantastic suite of benefits, including 25 days holiday, life cover, pension, and more.
- Commitment to sustainability and giving back to the community.
About Unily
Reimagine the employee experience with Unily. Increase employee productivity and accelerate organizational velocity with the #1 AI-powered enterprise Employee Experience Platform. Unily’s comprehensive platform is redefining employee experiences for the modern workplace, equipping enterprises with the tools to maximize organizational velocity, while enabling better alignment, engagement, and empowerment across distributed teams.
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