Senior Analyst - UX Researcher

As a UX Researcher, you will lead entire projects and conduct UX research focused on digital products for healthcare providers and patients. You will also evolve the UX research process using AI tools and manage a UX research repository.

Responsibilities

• Conduct UX Research: Focus on external-facing digital products for healthcare providers and patients, and internal digital products for various commercial stakeholders
• Evolving the UXR process: Utilize AI tools to speed up tasks and improve the quality of outputs, ensuring efficient and effective research processes
• Pre-Test Activities: Collaborate with stakeholders to generate test plans, submit tests for review, communicate with UserTesting for recruiting needs, guide prototype creation, and design and implement screeners and mixed methods tests
• Post-Test Activities: Launch and monitor tests, report completed tests, interview subjects, synthesize data, and deliver test result presentations

Requirements

• Bachelor’s degree in a related field or equivalent experience with 5+ years of related work experience
• Demonstrated knowledge of UX Research platforms like UserZoom or UserTesting, and strong familiarity with UX Design tools including Figma and Adobe Creative Suite
• Familiarity with, and eagerness to utilize AI tools to streamline tasks and elevate the quality and reach of UX Research

Key Skills

• UX Research platforms like UserZoom or UserTesting
• UX Design tools including Figma and Adobe Creative Suite
• AI tools to streamline tasks and elevate the quality and reach of UX Research
• Agile and Lean methodologies and Innovation processes

Benefits

• Access to benefits and rewards as per the Novartis Life Handbook