UX Designer Senior Manager

Discount Tire is seeking a UX Design Senior Manager to lead a high-performing team of designers in crafting seamless, personalized customer journeys across digital and in-store touchpoints. The successful candidate will have a strong track record of delivering business outcomes through UX and experience leading cross-functional teams.

Responsibilities

• Align UX work with business goals, prioritizing and scheduling UX initiatives that directly improve unit growth, revenue, and conversion performance
• Drive conversion-centric design execution, removing obstacles and leading UX reviews to ensure design decisions enhance conversion funnel performance
• Partner with leadership to define UX priorities and feature sets that support strategic growth and customer satisfaction objectives

Requirements

• 10+ years of UX leadership experience, including roles such as UX Manager, Head of Digital Experience, Product Design Lead, or similar
• Proven track record of delivering business outcomes through UX, with measurable impact on conversion rates, revenue growth, and customer satisfaction
• 7+ years of experience managing end-to-end UX for omnichannel products spanning digital and in-store/physical environments

Key Skills

• Strong command of CRO principles and ability to embed UX into the digital conversion funnel
• Experience leading cross-functional teams through multiple design cycles, from discovery to launch, with a data- and outcomes-first mindset
• Demonstrated expertise in human-centered design, Design Thinking, and Voice of Customer research, with ability to translate insights into scalable design solutions