Senior Product Designer

The Senior Product Designer will craft intuitive design solutions that simplify complexity and enhance customer interactions. They will collaborate with product managers, engineers, and cross-functional partners to deliver impactful designs that drive efficiency.

Responsibilities

• Define and refine user journeys for employees, managers, and service teams
• Create scalable UI patterns for service discovery, request submission, and fulfillment tracking
• Design and prototype interactions between self-service, knowledge bases, AI-driven recommendations, and workflows
• Partner with Service Operations teams to ensure the catalogue aligns with real-world processes

Requirements

• 5+ years of experience in product design with a strong portfolio showing growth-focused work
• Deep experience working on product-led growth in SaaS platforms, especially B2B or enterprise tools
• Exposure to ITAM, CRM, HRIS, or other employee experience technologies

Key Skills

• Strong expertise in interaction design, information architecture, and systems thinking
• Proficiency in Figma, prototyping tools, and usability testing methods
• Ability to navigate complexity and create scalable, user-friendly solutions

Benefits

• US annualized base salary range for this position is $150,000.00-$226,000.00
• Bonus, benefits, or related incentives
• Hybrid way of working, enabling teams to come together in person and work remotely