Find Work
For Employers
"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
Staff Product Designer, Unified Service Platform
Gusto • San Francisco, United States of America 🇺🇸
Hybrid $146,000 - $222,000 Full-time Senior
Gusto is seeking a Staff Product Designer to craft seamless, intuitive experiences that empower customers to get the help they need, quickly and confidently.
Responsibilities
- Design intuitive, scalable customer support experiences that foster confidence and satisfaction while reducing friction across channels
- Champion user-centered, empathetic design thinking to craft seamless support journeys, integrating AI to drive personalization and efficiency
- Collaborate closely with product, engineering, data, and operations to shape and deliver customer-facing tools and systems
Requirements
- 5–7+ years of experience in full-stack product design, with a strong focus on customer-facing experiences, support journeys, or AI-powered products
- Proven experience designing for complex, interconnected customer systems and multi-channel support flows
- Strong communication and collaboration skills, especially within cross-functional teams
Key Skills
- Full-stack product design
- Customer-facing experiences
- AI-powered products
Benefits
- Competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto)
- Cash compensation range for this role is $146,000/yr to $183,000/yr in Denver & most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle & New York
About Gusto
Gusto is a company that handles payroll, health insurance, 401(k)s, and HR for small businesses, with a mission to grow the small business economy.
🔔 Never miss similar opportunities
Get notified when new product design jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.