Staff Product Designer, Growth

The Staff Product Designer will embed with the Growth team to define the roadmap and lead design work focused on customer acquisition and conversion. This role involves optimizing user experiences and leveraging AI for personalized customer interactions.

Responsibilities

• Embed with the Growth team; help define the roadmap, vision, and lead design work.
• Own the design work for funnel optimization, NUX, and personalization for guided flows.
• Leverage AI to create personalized customer experiences.
• Design growth systems, experiments, and new product features, translating quantitative and qualitative insights into testable ideas.
• Champion designs that deliver a seamless, easy, delightful experience for our SMB users.
• Facilitate workshops that help you and your team develop winning ideas.
• Distill complex information into simple and beautiful user experiences, from brainstorming to delivering high-fidelity designs.
• Build strong relationships with interdisciplinary teams to conceptualize, build, and ship user-friendly and business-driven products.
• Participate in UX research, both with and without a UX Researcher, apply insights to designs, represent the voice of the customer, and be an advocate for users.

Requirements

• 7+ years of professional design experience, including 4 years on Growth teams or in ecommerce and merchandising.
• A portfolio that showcases high-quality work directly impacting project success
• Experience with iterative experimentation like A/B testing.
• You love uncovering insights firsthand and you’re comfortable with identifying and conducting UX research and testing independently.
• You excel in complexity and fast-paced environments and are passionate about balancing craft, critical thinking, and business needs to deliver a holistic user experience.

Key Skills

• Product design
• Growth design
• UX research
• Iterative experimentation
• A/B testing
• AI-powered design
• Design systems
• User experience

Benefits

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend, home office stipend