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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
Product Designer
American Express Global Business Travel • Gurgaon, India 🇮🇳
Conduct user research to understand user needs and develop design concepts. Collaborate with cross-functional teams to ensure designs are feasible and aligned with business goals.
Responsibilities
- Conduct user research to understand user needs, behaviors, and pain points
- Develop user personas, journey maps, and experience maps
- Create wireframes, mockups, and interactive prototypes to visualize design concepts
- Conduct usability testing and gather user feedback to iterate on designs
Requirements
- +5 years of experience in Product design, preferably in a B2B / SaaS environment
- Strong portfolio demonstrating expertise in user-centered design principles, processes, and deliverables
- Experience using Figma
- Excellent communication and collaboration skills, with the ability to present and defend design decisions
- Strong problem-solving skills and attention to detail
Key Skills
- Figma
- User-centered design principles
- User research methodologies
- Accessibility standards and best practices
Benefits
- Flexible benefits tailored to each country
- Health and welfare insurance plans
- Retirement programs
- Parental leave, adoption assistance, and wellbeing resources
- Travel perks
About American Express Global Business Travel
Business travel doesn’t just move people from A to B, it helps ideas and innovation move forward, too. And with the most valuable marketplace, software, and services in travel, there is nowhere they can’t go with American Express Global Business Travel. With us, your Great Ideas Travel. GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees (including Ovation Travel Group, Egencia and CWT) use certain trademarks and service marks of American Express Company or its subsidiaries (American Express) in the “American Express Global Business Travel” and “American Express GBT Meetings & Events” brands and in connection with its business for permitted uses only under a limited license from American Express (Licensed Marks). The Licensed Marks are trademarks or service marks of, and the property of, American Express. GBT UK is a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American Express holds a minority interest in GBTG, which operates as a separate comp
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