Senior UX Researcher

The Senior UX Researcher will represent customer needs throughout the product and design lifecycle, applying appropriate research techniques and engaging with customers to understand their unique needs. They will partner with Product Managers and Designers to influence product strategy and validate design directions through various research methods.

Responsibilities

• Represent the needs of customers across the product and design lifecycle from discovery through design validation and customer adoption
• Apply and adapt appropriate research techniques and methods for specific project needs
• Engage with customers to understand their unique needs for our products
• Partner with Product Managers and Designers to influence product strategy and roadmaps
• Validate feature and design direction through participatory design, early concept testing, formative and summative usability testing

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Solid experience in applying customer-centered research techniques to product definition and designs
• Understanding and experience in defining, planning and executing research studies
• A portfolio with examples of work representing research that influenced great insights or experiences

Key Skills

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Solid experience in applying customer-centered research techniques to product definition and designs
• Understanding and experience in defining, planning and executing research studies