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"Good design is obvious. Great design is transparent."
— Joe Sparano
The UX Researcher will utilize a mix of qualitative and quantitative methodologies to understand users and the business environment. This role involves collaborating with designers and product managers to advocate for user experience research and insights.
Responsibilities
- Use a mix of qualitative and quantitative methodologies to understand our users and business environment.
- Do this work in three contexts: Up-front, generative discovery (e.g. user and stakeholder interviews, journey mapping, service blueprinting, task analysis, personas/JTBD, etc.)
- Partner with designers in the iterative design process (e.g. usability testing, click testing, information architecture card sorting & tree tests, etc.)
- Post-launch optimization and continuous discovery efforts (e.g. A/B & multivariate testing, UMUX and other user sentiment surveys, etc.)
- Advocate for both UXR as a practice (principles, methodology, operations) as well as the specific insights and ramifications of your research efforts.
Requirements
- 3-5 years experience of applied UX research in an in-house or agency setting
- Bachelor's degree or equivalent experience
- Curiosity - both in the work to be done and in growing your skills as a UXR
- Ability to thrive in an environment of ambiguity as we grow the UXR practice
- Experience scoping and conducting complex research projects
Benefits
- Competitive pay
- Flexible time off
- Benefits package (including medical, dental, vision)
- Lifestyle Spending Account
- Employee Stock Purchase Program
- 401k match
- Paid parking, snacks, and occasional meals
About Ibotta
Built in Denver, CO, Ibotta ("I bought a...") (NYSE: IBTA) is a performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale. Guided by our values and our mission to Make Every Purchase Rewarding, we come to work energized by the business problems we get to solve, the technology we build, the innovative people we work (and have fun) with, and the consumers we get to help. To date, we have credited American consumers $1.8 billion. The largest tech IPO to come out of Colorado, Ibotta is headquartered in Denver. Ibotta has been named as a Top Workplace by The Denver Post five times, made BuiltIn Colorado’s Best Places to Work list four years in a row and appeared on Inc.'s list of Best Workplaces in 2017 and
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