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"Good design is obvious. Great design is transparent."
— Joe Sparano
Junior UX Researcher
Liveramp • San Francisco, United States of America 🇺🇸
Conduct user research using both quantitative and qualitative methods to deliver actionable insights. Partner closely with product and design teams to define and track key product metrics that measure user experience progress.
Responsibilities
- Conduct user research using both quantitative methods (e.g., benchmarking, surveys, product analytics) and qualitative methods (e.g., usability studies, contextual inquiry, hypothesis testing).
- Analyze and synthesize findings to deliver actionable insights across discovery, ideation, and development phases.
- Evangelize user-centered methods and guide partners who are conducting their own research to uphold quality and consistency.
- Develop research strategies throughout the product lifecycle—from concept to launch—and for ongoing optimization of experiences.
- Partner closely with product and design to define and track key product metrics that measure progress of user experiences toward critical business objectives.
Requirements
- Proven track record of influencing product direction with actionable customer insights.
- 2+ years of experience in UX research (or UX/product design with a strong research focus).
- Bachelor's degree in Human-Computer Interaction, Cognitive Psychology, Computer Science, or a related field.
- An online case-study portfolio showcasing research artifacts, process, and impact; required for consideration.
Key Skills
- Experience in enterprise SaaS and/or AdTech.
- Experience with business intelligence or data visualization products.
- Experience with telemetry and instrumentation data analysis.
- Experience using AI tools or agents (e.g., NotebookLM, Gemini) within a research practice.
- Master's degree in Human-Computer Interaction, Product Design, Cognitive Psychology, or a related field.
Benefits
- People: Work with talented, collaborative, and friendly people who love what they do.
- Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
- Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
- Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives.
- Savings: Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.
- RampRemote: A comprehensive office equipment and ergonomics program—we provide you with equipment and tools to be your most productive self, no matter where you're located
About Liveramp
LiveRamp is the data collaboration platform for the world’s most innovative companies. A leader in consumer privacy, data ethics, and foundational identity, LiveRamp sets the new standard for building a connected customer view with unmatched clarity and context while protecting brand and consumer trust. LiveRamp provides the flexibility to collaborate wherever data lives to support various data collaboration use cases - within organizations, between brands, and across its global network. Hundreds of global innovators - from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders - rely on LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of first-party data while staying on the forefront of evolving compliance and privacy requirements. LiveRamp is based in San Francisco, California, with offices worldwide. Learn more at LiveRamp.com.
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