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"Good design is obvious. Great design is transparent."
— Joe Sparano
Service Designer- New York, NY
Aon • New York, United States of America 🇺🇸
Aon is looking for a Service Designer in New York, NY to contribute to roadmaps and delivery of digital products with a focus on experience strategy and interaction design.
Responsibilities
- Contribute to roadmaps and delivery of digital products with a focus on experience strategy and interaction design
- Partner closely with product managers to understand upstream business inputs, and with UI designers to ensure downstream fidelity to strategic intentions
- Create maps, flow diagrams, wireframes and user research plans to bridge gaps between requirements documents and high-fidelity visual design
Requirements
- Minimum 3 years in digital design discipline(s)
- Minimum 3 years focus on service design, UX, interaction design, experience design or related - distinct from UI / visual design
- Minimum 3 years designing experiences for b2b, b2b2c or equivalently complex interactions
- Minimum 1 year producing design deliverables within and for a large, matrixed organization
- Minimum 1 year facilitating qualitative user research, including usability testing
- Minimum 1 year producing design deliverables within an Agile or similar product operating model
Key Skills
- Diagramming user flows & system processes
- Creating low-fidelity wireframes
- Conducting qualitative user research
- Communicating with stakeholders
- Collaborating with product, engineering and UI / visual design roles
Benefits
- Comprehensive benefits package
- 401(k) savings plan with employer contributions
- Employee stock purchase plan
- Medical, dental and vision insurance
- Paid time off, including 12 paid holidays throughout the calendar year
- 15 days of paid vacation per year
- Paid sick leave
- Short-term disability and optional long-term disability
- Health savings account
- Health care and dependent care reimbursement accounts
- Employee and dependent life insurance and supplemental life and AD&D insurance
- Optional personal insurance policies
- Adoption assistance
- Tuition assistance
- Commuter benefits
- Employee assistance program
About Aon
Aon is a global leader in risk and insurance solutions, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
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