UX Researcher

Ibotta is seeking a UX Researcher to join their innovative team and contribute to optimizing product launches, prioritizing resources, and identifying whitespace opportunities.

Responsibilities

• Use a mix of qualitative and quantitative methodologies to understand our users and business environment.
• Do this work in three contexts: Up-front, generative discovery, Partner with designers in the iterative design process, Post-launch optimization and continuous discovery efforts
• Advocate for both UXR as a practice and the specific insights and ramifications of your research efforts.
• Designers, product managers, and data analysts are your most frequent collaborators.
• Be counted on to champion UXR with engineering, business development, and marketing partners.
• Use industry standard tools such as UserTesting, Miro, Qualtrics, dScout, Google Workspace, Slack, etc.
• Be a self-starter managing and communicating your priorities, timelines, and projects’ strategic direction.
• Geek out with research team members about best practices, new tools, and unexpected insights.
• Embrace and uphold Ibotta’s Core Values of Integrity, Boldness, Ownership, Teamwork, Transparency, and A good idea can come from anywhere

Requirements

• 3-5 years experience of applied UX research in an in-house or agency setting
• Bachelor’s degree or equivalent experience
• Curiosity - both in the work to be done and in growing your skills as a UXR
• Ability to thrive in an environment of ambiguity as we grow the UXR practice
• Experience scoping and conducting complex research projects
• Understanding of the strengths and shortcomings of different research methods - and when and how to select one approach over another

Key Skills

• UX research methods
• Qualitative and quantitative methodologies
• Industry standard tools such as UserTesting, Miro, Qualtrics, dScout, Google Workspace, Slack, etc.

Benefits

• Competitive pay
• Flexible time off
• Benefits package (including medical, dental, vision)
• Lifestyle Spending Account
• Employee Stock Purchase Program
• 401k match
• Paid parking
• Snacks
• Occasional meals