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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
Lead the design and layout of customer newsletters and CRM communications while ensuring all visuals are impactful and on-brand. Collaborate with various teams to deliver creative that supports business goals across multiple channels.
Responsibilities
- Lead the design and layout of customer newsletters and CRM communications, ensuring all visuals are impactful, on-brand, and optimised for performance
- Design campaign assets across website, app, paid and organic social, display, and e-tailer platforms
- Champion visual consistency and brand storytelling across all customer touchpoints
- Work closely with CRM, eCommerce, and Marketing teams to interpret briefs and deliver creative that supports business goals
- Create templates and toolkits to streamline BAU campaign production
- Stay ahead of trends in digital design, typography, and motion to keep brand communications fresh and relevant
- Provide art direction and guidance to junior designers and freelancers as needed
- Ensure all creative is delivered on time, on brand, and optimised for channel performance
Requirements
- 4–6 years of experience in digital or graphic design within ecommerce fashion, beauty, or lifestyle brands (agency or in-house)
- A strong portfolio showcasing newsletter, CRM, and campaign design work
- Fluent in Adobe Creative Suite (especially Photoshop, Illustrator, InDesign); Figma or XD experience a plus
- Confident understanding of email design best practices, responsive layouts, and visual hierarchy
- Experience creating content for multi-channel campaigns — web, app, social, and digital retail partners
Key Skills
- Adobe Creative Suite
- Photoshop
- Illustrator
- InDesign
- Figma
- XD
About Killstar
Our playful, rebellious, and alternative lifestyle brand channels attitude and magic into great design and unsurpassed quality and a vast product offering. With an eclectic mix of Goth, Punk Rock, Glam, and Festival Fashion, KILLSTAR has gained a worldwide following in pursuit of realising our brand’s invitation for people to explore, become, and celebrate who they are.
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