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"Design creates culture. Culture shapes values. Values determine the future."
— Robert L. Peters
The Senior UX Designer will define the vision for products and design elegant solutions for mobile and web applications. They will collaborate with cross-functional teams from concept through execution and product release.
Responsibilities
- Define the vision for a product or service
- Design and prototype elegant solutions for mobile and web applications
- Partner with brand/marketing on product strategy and definition
- Identify user needs, sketch solutions with prototypes, test ideas with design researchers, and refine designs with data and user feedback
- Document detailed interaction models and UI specifications
- Collaborate with brand/marketing to maintain consistency and coherence across the products
- Manage your work, deliverables and priorities from concept to completion
- Guide and direct UX design efforts with other team members based on company defined priorities and team bandwidth
- Track, assess and offer recommendations to improve the bandwidth and capabilities of the UX design team
- Create wireframes, mock-ups and prototypes
- Conduct usability testing to validate design directions and inform opportunities for improvement
- Research best practices in and around web applications to build features that meet the product vision along with address customer needs
- Drive your design decisions with data — strategize and conduct meaningful user research, collect customer feedback, then synthesize and present your findings as design concepts
Requirements
- Have at least 5 years experience designing digital solutions for customers and/or operators/businesses
- An excellent independent contributor who needs little supervision
- Proficient in user-centered design methods, exploration, storytelling and detailed interaction design
- Passionate for solving problems from big picture strategy to the tiny details
- Empathetic and inquisitive
- You are Self-motivated, positive, open-minded, with a desire to collaborate and learn
- Experienced in working on complex issues that require in-depth analysis of multiple factors
- Someone who enjoys working in a dynamic, fast-paced environment
- An effective communicator who can articulate your ideas across all levels of the organization
- Have a Bachelor’s or Master’s degree in Interaction Design, HCI or similar field
- Can start ASAP or within 30 days
Key Skills
- User-centered design methods
- Exploration
- Storytelling
- Detailed interaction design
- Communication
- Collaboration
- Problem-solving
- Adaptability
- Design thinking
- A user-centric mindset
- Attention to detail
- Creative and analytical approach
- Understanding of interaction design principles
Benefits
- Competitive industry salaries
- Comprehensive benefits packages
- Total Rewards, Wellness, HR, and Diversity departments
- Inclusive environment and positive impact on the community
- Internal mobility and professional growth opportunities
About Taskus
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Trust & Safety, AI Services, Risk + Response, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
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