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Digital Product Designer

Canadian Blood Services • Calgary, Canada 🇨🇦

Hybrid $80,078 - $94,028 Full-time Mid-level

The Digital Product Designer will lead user interface design and design system evolution for Canadian Blood Services' digital donor ecosystem. They will collaborate with various teams to create scalable digital experiences that align with the organization's brand and accessibility goals.

Responsibilities

  • Design accessible, responsive interfaces for web, apps, landing pages, and email.
  • Create modular templates and full-page layouts that scale across CBS platforms.
  • Deliver polished visuals that meet CBS brand, accessibility, and mobile responsiveness standards.
  • Bring designs to life with motion, interaction states, and seamless developer handoff.
  • Maintain and evolve the CBS design system, building scalable patterns, components, and tokens.
  • Champion governance and best practices for naming, structure, and usage guidelines.
  • Collaborate across teams—strategy, UX, content, analytics, IT, and product—to optimize digital journeys.
  • Support UX tasks like wireframes, user flows, and journey mapping.
  • Incorporate research insights to create intuitive, user-focused experiences.
  • Advocate for usability and inclusive design, driving adoption and continuous improvement.

Requirements

  • Post-secondary education in digital design, HCI, visual communication, or a related discipline or a combination of relevant skills and experience.
  • Minimum five (5) years of experience in UI design, with demonstrated experience in responsive design across devices and platforms.
  • Advanced experience in Figma (including components, variables, tokens, libraries).
  • Practical knowledge of front-end development principles (HTML/CSS/JS) for design-to-dev collaboration.
  • Familiarity with email template design, landing page frameworks, and digital campaign assets.
  • Experience in accessibility design and testing (e.g., WCAG, AODA).
  • Exposure to UX workflows including wireframing and user flows.
  • Strong problem-solving and creative thinking abilities.
  • Excellent communication skills with ability to present and defend design decisions.
  • Strong time management and prioritization skills, with attention to detail.

Key Skills

  • Digital design
  • HCI
  • Visual communication
  • Figma
  • Front-end development principles (HTML/CSS/JS)
  • Email template design
  • Landing page frameworks
  • Digital campaign assets
  • Accessibility design and testing (e.g., WCAG, AODA)
  • UX workflows
  • Problem-solving
  • Creative thinking
  • Communication
  • Time management
  • Prioritization

Benefits

  • 4 weeks' vacation.
  • Annual performance award up to 6%.
  • Comprehensive group health, dental and vision benefits for you and your family.
  • Defined benefit pension plan.
  • Employee discounts, wellness program, professional resources.

About Canadian Blood Services

We are Canada’s biological lifeline. We are the connection between the sincere generosity of donors and the heartfelt appreciation of recipients, between the profound discoveries of science and the joyful restoration of health. As such, we are nationally responsible for a secure system of life essentials for transfusion or transplantation that’s reliable, accessible and sustainable. That’s why our organization must be efficient, our performance disciplined. We must work as one with our colleagues and partners at all levels. We must be prudent yet smart, rigorous yet agile, capable yet concerned. And we must be innovative, reinventing today so we can find better answers for tomorrow. In a very real way, what we do affects the well-being of all Canadians and every day we must earn their trust. We make a difference and in that, we take great pride Canadian Blood Services strives to create informative and engaging communities on social media. We ask that users heed our Community Guid

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