Senior UX Researcher (Quantitative & Evaluative Focus)

Lead evaluative and measurement-focused UX research within mission-critical environments. Design and execute studies that demonstrate the impact of research on product, design, and business outcomes.

Responsibilities

• Establish a UX Metrics Practice: Define, implement, and own the key performance indicators (KPIs) and metrics for user experience
• Lead Quantitative Research: Design, launch, and analyze large-scale quantitative research studies
• Champion Qualitative Rigor: Lead and execute foundational and evaluative qualitative research
• Synthesize and Triangulate: Masterfully weave together quantitative and qualitative data to create a holistic, comprehensive understanding of users
• Strategic Influence: Translate research findings into actionable, strategic recommendations that directly inform product roadmaps, design decisions, and business strategy

Requirements

• 6+ years of hands-on experience conducting research in large matrixed organizations and complex product structures
• Masters Degree in Human-Computer Interaction (HCI), Psychology, Sociology, Statistics, or a related field
• Expertise in utilizing both behavioral and attitudinal data to extract insights
• Proficient in experimental design, survey methodology, and advanced statistical analysis
• Experience working in an Agile development environment

Key Skills

• UX research
• Mixed-methods research
• Quantitative and qualitative research methodologies
• Statistics and data analysis
• Communication and presentation skills

Benefits

• Competitive salary and bonus schemes
• Two weeks additional pay per year (holiday bonus)
• 25 days holiday entitlement + bank holidays
• Attractive defined contribution pension scheme
• Private medical insurance
• Employee stock purchase plan
• Flexible working options
• Life assurance
• Enhanced maternity and paternity pay
• Career development support and wide ranging learning opportunities