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"Good design is obvious. Great design is transparent."
โ Joe Sparano
UX Researcher - News
Nbcuniversal โข New York, United States of America ๐บ๐ธ
Lead research projects from inception to completion, generating actionable insights for News products. Collaborate with cross-functional teams to inform product direction and advocate for user needs throughout the development process.
Responsibilities
- Lead research projects from inception to completion (including study design, participant recruitment, data collection, analysis, and presentation of findings)
- Translate complex research findings into clear, actionable insights and communicate them independently and effectively to stakeholders at all levels
- Collaborate closely with Product Managers, Designers, Engineers, and Data Analysts to inform product direction and measure impact
- Advocate for the user at every stage of product development and champion a culture of empathy and evidence-based decision-making
- Contribute to the strategic vision for UX across the company, particularly as it relates to media consumption, personalization, accessibility, and cross-platform engagement
Requirements
- Bachelorโs degree in HCDE, Human-Computer Interaction, Human Factors, Psychology, Cognitive Science, or a related field
- 3+ years professional experience of conducting UX research, that has influenced product decisions though research insights in digital consumer and enterprise products
- A strong research portfolio demonstrating past work experience and deliverables
- Experience conducting both foundational and tactical research employing variety of qualitative and quantitative research methods
- Deep understanding of the strengths and weaknesses of different research methods, including when and how to apply them during the product development lifecycle
Key Skills
- UX research
- Qualitative and quantitative research methods
- Behavioral user analytics
- Data storytelling and presentation skills
Benefits
- Company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other benefits and perks
About Nbcuniversal
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We cham
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