Principal UX Designer

OneTrust seeks a Principal UX Designer to lead the vision and experience strategy for their product domains, focusing on AI-powered platform design and user experience.

Responsibilities

• Shape and own the design direction for your domain, aligning product roadmaps with clear user outcomes and AI-driven experience goals.
• Balance delivery and vision—driving critical sprint work while defining long-term UX strategy with your 3-in-a-box partners.
• Design scalable, intelligent solutions that impact multiple product areas and improve end-to-end customer journeys.
• Lead your cross-functional team to deliver consistent, thoughtful, and high-quality user experiences in every release.
• Use metrics, data, and customer research to uncover user needs, guide product decisions, and measure user experiences.
• Conduct and synthesize research to validate design direction and de-risk assumptions.
• Meet with customers weekly to understand their goals and represent their voice throughout the SDLC.
• Elevate UX quality through mentorship—guiding designers in interaction patterns, AI integration, and research practices.
• Advocate for UX excellence across stakeholders, promoting a user-centered, AI-empowered design culture.
• Communicate findings, recommendations, and design rationale effectively across teams and leadership.
• Demonstrate ownership and accountability for team outcomes, ensuring every experience shipped advances both customer and business goals.

Requirements

• Minimum of 7 years of experience in UX/UI design, with at least 2 years of experience creating B2B products.
• A solid portfolio showcasing design thinking, visual design, interaction design, prototyping, UX writing, and user research skills.
• Proven experience building products in an agile software development environment.
• Demonstrated ability to apply UX design and strategy to complex, enterprise-level problems.
• Advanced expertise in Figma; able to manage and optimize complex design files efficiently.
• High degree of visual polish in UI design and clear communication of detailed interactions with engineers.
• Experience designing within WCAG 2.1 AA accessibility standards.
• Skilled in gathering customer insights through qualitative and quantitative research.
• Experienced in methods such as data collection, heuristic evaluations, and journey mapping.
• Passionate about understanding user behavior, reimagining existing products, and creating frictionless experiences.
• Clear, concise, and persuasive communicator who thrives in collaborative, cross-functional teams.
• Leads by example and mentors others in UX methods and design best practices.
• Resilient and adaptable—able to manage multiple inputs, balance priorities, and meet evolving deadlines.
• Holds high standards for design quality and continuously refines UX skills and best practices.
• Maintains a learning mindset with intellectual curiosity and a drive to grow and innovate.

Key Skills

• Design thinking
• Visual design
• Interaction design
• Prototyping
• UX writing
• User research
• Agile software development
• Figma
• WCAG 2.1 AA accessibility standards
• Qualitative and quantitative research
• Data collection
• Heuristic evaluations
• Journey mapping
• User behavior understanding
• Communication
• Mentorship
• Adaptability
• Design quality
• Learning mindset

Benefits

• Comprehensive healthcare coverage
• Flexible PTO
• Equity RSUs
• Annual performance bonus opportunities
• Retirement account support
• 14+ weeks of paid parental leave
• Career development opportunities
• Company-paid privacy certification exam fees