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"Design is where science and art break even."
— Robin Mathew
The Senior Product Designer advocates for the user on every project, ensuring the right problems are solved. They work on multiple critical project initiatives for Global Payments' ecommerce proposition and product family, ensuring a unified experience for customers and business users.
Responsibilities
- Be the user voice on all digital solutions concept (from discovery through to design and implementation)
- Run user interviews, validate personas for concepts and define user goals
- Create task flow, user journey and prototype UI inline with GP standards
- Follow implementation with development team
- Follow and contribute to the Global Payments Design System
- Work on multiple critical project initiatives for Global Payments ecommerce proposition and product family, ensuring a unified experience for customers and business users
- Develop artifacts such as wireframes, process flows, flow charts, functional specifications, prototypes, sketches, storyboards, scenarios, and personas
- Collaborate and evolve designs working with internal and external business customers
- Work closely with Marketing, Product Management and Product Development to foster an environment of multidisciplinary collaboration and creative problem-solving
- Keep abreast of industry and user experience trends, best practices, and technology and promote them within the team
- Design application content supporting both desktop and mobile rendering
Requirements
- 4+ years as a user experience designer for web and mobile applications
- Contributed to multiple shipped products
- Strong visual communication skills
- Ability to create rough prototypes and high fidelity prototype/visual design comps using tools such as Figma or HTML/CSS
- Strong working knowledge of Figma and associated design tools
- Experience with user interface design patterns, interaction design and standard UCD methodologies
- Experience with creating task flow, user journey and customer journey
- Ability to run user tests and analyze data from user research
- Strong attention to detail
- Strong written and verbal communication skills with a creative mind
- Understanding of common software project management and development practices in an agile environment
- Proactive, dynamic and open to feedback
- Enjoy working as a team member as well as independently
Key Skills
- Figma
- Interaction Design
- Information Architecture
- UX Writing
- Visual Design
- Service Design
- Prototyping
- User Research
- Understanding of Quantitative Research and Analysis
- Personas / User journeys
- User flows
- Design thinking techniques
- Inclusive Design /Accessibility
- Usability
- Systems thinking
- Adobe Suite
- Basic HTML CSS
- Motion Design - Premiere, After Effects, Principle, Lottie
- REACT, Angular and other JS framework
- Github, Storybook
- Branding
- Visual communication
- Cognitive Science & Psychology
About Global Payments Inc.
Global Payments (NYSE : GPN) helps businesses around the world enable commerce and provide exceptional experiences to their customers. Our payment technology and software solutions enable merchants and developers to deliver seamless customer experiences, run smarter operations and adapt quickly to change. Because if it has anything to do with commerce, we are already on it. With 27,000 team members across 38 countries, we have the scale and expertise to help businesses grow with confidence. Headquartered in Georgia, Global Payments is a Fortune 500® company and a member of the S&P 500. Learn more at company.globalpayments.com and follow us on LinkedIn, Facebook, Instagram and X.
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