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"Design is where science and art break even."
— Robin Mathew
Senior Product Designer, APAC
Clio • Sydney, Australia 🇦🇺
The Senior Product Designer will work alongside product management and engineering to identify and solve the right problems for legal professionals. They will advocate for customers, conduct user research, and mentor fellow designers while delivering measurable outcomes.
Responsibilities
- Work alongside product management and engineering to understand the right problems to solve, and find the right solutions to them.
- Be responsible for balancing speed, quality, and consistency of design.
- Advocate for our customers by knowing them and their needs inside out.
- Join a diversely skilled design team using modern design tools.
- Concept, prototype, design and present solutions that solve both business and user problems and deliver measurable outcomes.
- Be able to articulate the rationale behind your design decisions, and be able to ask difficult questions and challenge assumptions.
- Coach and mentor fellow designers on a range of design practices.
- Provide thoughtful feedback in team critiques.
- Break down complex concepts into smaller, more manageable pieces.
- Conduct user research interviews, usability testing, and analysis.
- Leverage metrics to drive product design and measure product success.
- Be able to adapt your process to the needs of the situation.
Requirements
- 6+ years of experience in product design.
- SaaS experience is preferred, but not required.
- A track record of successfully shipping products, solving customer problems that move company metrics.
- Proficient in user research methodologies and ability to translate research findings into actionable design insights.
- Expert in design and prototyping tools (e.g., Figma, Miro, Etc).
- Excellent communication, collaboration, and presentation skills.
- Excellent understanding of interaction design principles, usability, visual, and accessibility.
- A keen interest in improving your craft by using AI.
- Ability to thrive in a fast-paced, agile product development environment.
- Experience working on complex projects or systems.
- Experience with Design Systems.
Key Skills
- User research
- Usability testing
- Design and prototyping tools (e.g., Figma, Miro)
- Communication
- Collaboration
- Presentation
- Interaction design
- Usability
- Visual design
- Accessibility
- AI
- Agile product development
- Complex projects
- Design Systems
Benefits
- Competitive, equitable salary with top-tier health benefits
- Hybrid work environment
- Flexible time off policy, with an encouraged 20 days off per year.
- Superannuation
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
About Clio
Clio is the world's leading provider of legal technology, providing lawyers with low-barrier, affordable solutions to manage and grow their firms more effectively, more profitably, and with better client experiences. Our products redefine how lawyers manage their firms by equipping them with the tools they need to run their firms securely from any device, anywhere. For over 17 years, we have been at the forefront of creating innovative, cloud-based solutions tailored to the unique needs of the legal industry. Clio is the legal industry’s only end-to-end software solution for law firms, powering every aspect of the client journey from intake to invoice. Through our innovative platform design, Clio centralizes multiple products, legal payments, technology integrations, and legal workflows in one operating system, so legal professionals can focus on doing what they do best—lawyering. We have earned the endorsement from over 100+ law societies and bar associations around the world, inclu
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