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UX Writer / Content Designer (English speaking)

Lightspeed Commerce • Tbilisi, Georgia 🇬🇪

Hybrid Full-time

Write and edit texts for the E-Series product interface and create UX scenarios with product managers, designers, and developers. Contribute to defining content strategy and assist junior team members.

Responsibilities

  • Write and edit texts for the E-Series product interface
  • Create UX scenarios together with product managers, designers, and developers
  • Find ways to deliver value and solve product problems with text
  • Develop and maintain a culture of writing high-quality text
  • Assist junior team members, help with new members onboarding
  • Create and update team documentation
  • Contribute to defining content strategy for one or more product areas
  • Implement and oversee content design methodologies and best practices
  • Offer improvements for team members and stakeholders that help to grow team productivity

Requirements

  • 2+ years of professional experience in UX writing
  • Background in editing, media, journalism, UX research, technical writing as a plus
  • Familiarity with design tools like Figma
  • Full proficiency in English
  • Empathy and proven ability to identify users' pain points and needs to come up with most effective and appropriate UX scenarios and text solutions
  • Attention to detail and proven effective writing skills
  • Ability to organize your workflow and keep track of deadlines
  • Ability to build communications within your team and with other departments
  • Ability to understand technical implementations and limitations

Key Skills

  • Full proficiency in English
  • Empathy and proven ability to identify users' pain points and needs to come up with most effective and appropriate UX scenarios and text solutions
  • Attention to detail and proven effective writing skills
  • Ability to organize your workflow and keep track of deadlines
  • Ability to build communications within your team and with other departments
  • Ability to understand technical implementations and limitations

Benefits

  • Flexible hours and hybrid work (can be remote from Georgia)
  • Lightspeed equity scheme (we are all owners)
  • Health & Wellness Credit- expense up to 1300 GEL per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
  • Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform
  • A medical insurance plan that covers dental care
  • People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
  • Variety of resources. We provide Apple MacBooks Pro for work, free access to LinkedIn Learning for any course of your choice and cover 50% of the cost of SkyEng English classes
  • Awesome office space located near city center of Tbilisi

About Lightspeed Commerce

Our unified platform fuels retail and hospitality ambitions with the technology and insights needed to simplify operations, scale efficiently and deliver exceptional customer experiences. From online and in-store operations to multichannel sales, global payments, inventory management tools and data-driven insights, Lightspeed helps businesses make work flow, grow sustainably and thrive in every market. Founded in Montréal in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With global teams across North America, Europe and Asia Pacific, we support merchants in over 100 countries.

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