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"Design is where science and art break even."
— Robin Mathew
Senior UX Researcher
Ibotta • Broxtowe, United Kingdom 🇬🇧
Provide insights and actionable recommendations to drive user-centered product strategy. Define and execute research plans for both generative and evaluative research.
Responsibilities
- Provide insights and actionable recommendations to help drive user-centered product strategy
- Define and execute research plans for both generative (e.g., in-depth interviews, contextual inquiry) and evaluative (e.g., surveys, usability testing) research
- Deliver a variety of research deliverables informed by quantitative and qualitative data (including personas, journey maps, custom frameworks, survey results)
- Socialize research findings and best practices at all levels of the organization, including with senior leadership
- Represent the “voice of the user” for various high-priority business initiatives
- Proactively identify and integrate new approaches to research
- Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere
Requirements
- 5-7+ years experience in UX Research; experience must include an established consumer-facing product, or equivalent combination of education and experience
- Bachelor’s Degree preferred
- Background in Psychology, Sociology, Anthropology, HCI, Human Factors, UX Design, or related fields preferred
- Comfort with ambiguity; ability to pivot project needs or priorities
- Ability to communicate effectively with stakeholders
- Proven ability to be a contributing member of cross-functional teams
- Demonstrable understanding of UX foundational principles, both design and research
- Comfort managing multiple projects, including logistics of participant recruiting, with great attention to detail
Key Skills
- UX Research
- consumer-facing product experience
- Psychology
- Sociology
- Anthropology
- HCI
- Human Factors
- UX Design
- ambiguity management
- stakeholder communication
- cross-functional team collaboration
- UX foundational principles
- project management
- participant recruiting
Benefits
- Competitive pay
- Flexible time off
- Benefits package (including medical, dental, vision)
- Lifestyle Spending Account
- Employee Stock Purchase Program
- 401k match
- Denver office perks include paid parking, snacks, and occasional meals
About Ibotta
Built in Denver, CO, Ibotta ("I bought a...") (NYSE: IBTA) is a performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale. Guided by our values and our mission to Make Every Purchase Rewarding, we come to work energized by the business problems we get to solve, the technology we build, the innovative people we work (and have fun) with, and the consumers we get to help. To date, we have credited American consumers $1.8 billion. The largest tech IPO to come out of Colorado, Ibotta is headquartered in Denver. Ibotta has been named as a Top Workplace by The Denver Post five times, made BuiltIn Colorado’s Best Places to Work list four years in a row and appeared on Inc.'s list of Best Workplaces in 2017 and
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