UX Researcher

The UX Researcher will take ownership of end-to-end research studies, conducting mixed-methods research to generate actionable insights. They will collaborate with cross-functional teams to integrate user insights into product decisions and roadmap prioritization.

Responsibilities

• Take ownership of end-to-end research studies, including scoping, participant recruitment, methodology selection, facilitation, and analysis
• Frame research questions that address product uncertainties and business goals
• Contribute to roadmap planning by surfacing user needs, pain points, and opportunity areas grounded in data
• Conduct mixed-methods research and synthesize findings into clear, actionable insights
• Support product teams with rapid evaluative testing, continuous discovery practices, and post-launch learnings
• Partner with data analysts and designers to triangulate findings and ensure insights reflect user behavior, attitudes, and context
• Translate insights into frameworks, personas, journey maps, or recommendations that support product decisions and roadmap prioritization
• Present findings clearly and persuasively to cross-functional teams
• Build empathy through storytelling, facilitated workshops, and embedded collaboration with teams
• Work closely with design, product, engineering, marketing, and customer success teams
• Collaborate with research peers to refine internal methodologies, templates, and best practices
• Advocate for research and champion the voice of the user in key planning and product decisions

Requirements

• 3+ years of experience in UX research or a related field with increasing scope and autonomy
• Bachelor’s degree in Human-Computer Interaction, Psychology, Sociology, Design, or a related field. Advanced degrees are a plus
• Experience planning and executing end-to-end studies across both generative and evaluative research methods
• Proven ability to influence decisions through clear insights, storytelling, and data alignment
• Must be eligible to obtain or maintain US Government Security Clearance, preference given for active TS Clearance

Key Skills

• Stakeholder collaboration and influence
• Journey mapping, persona creation, and insight frameworks
• Tool proficiency (Figma, Dovetail, UserTesting, Miro, Lyssna, etc.)
• Research ops awareness (participant management, templates, tagging, documentation)
• Flexible in approach
• Consistent learning mindset
• Communication skills
• Business skills
• Design thinking, human centered design and the product development process
• Domain experience in aerospace, geospatial tech, 3D visualization, or real-time decision tools