Mixed-Methods Senior UX Researcher, Ads Privacy and Safety

Lead a research program to generate user insights and conduct and analyze research to understand user needs, behaviors, and goals. Collaborate with stakeholders to identify knowledge gaps and elevate awareness of user experience through compelling research findings.

Responsibilities

• Lead a research program to generate user insights by developing research road maps, allocating resources, and maintaining alignment with long-term objectives
• Partner with Program Managers and Policy to understand themes across upcoming regulations and identify knowledge gaps of user needs and perceptions
• Conduct and analyze research to understand user needs, behaviors, and goals through a mixed-methods approach
• Help elevate stakeholder awareness of the user experience by building empathy and bringing the user to life through compelling research findings and implications

Requirements

• Bachelor's degree or equivalent practical experience
• 6 years of experience in product research in an applied research setting
• Experience with qualitative research methods (e.g., interviews, ethnography, usability studies)
• Experience in programming languages used for data manipulation and computational statistics (e.g., Python, R, MATLAB, C++, Java, or Go)
• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field (preferred)
• Experience with quantitative methods and data analysis, including statistical analysis, modeling, and behavioral (logs) analysis (preferred)
• Experience using SQL or other data querying languages to analyze datasets and behavioral logs (preferred)
• Experience applying a variety of research methodologies and understanding their strengths/limitations (preferred)
• Experience working in user trust, areas with high sensitivity or regulation, or an understanding of the regulatory landscape (preferred)

Key Skills

• User research
• Qualitative research methods
• Quantitative research methods
• Data analysis
• Programming languages (Python, R, MATLAB, C++, Java, Go)
• SQL or other data querying languages
• Research methodologies
• User trust and regulatory landscape