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"Good design is obvious. Great design is transparent."
— Joe Sparano
Arthrex, Inc. is seeking a User Experience Researcher to conduct user-centered research, synthesize data, and improve products and design ideas in a fast-paced environment.
Responsibilities
- Work with UX designers, product managers, developers, and business stakeholders to prioritize research opportunities in a fast-paced, rapidly changing environment
- Design and conduct early stage design and product definition activities, including research, interviews, personas, workshops, and focus groups
- Contribute to building the UX research process, from participant recruiting, screening, scheduling and writing usability test plans
- Perform the role of validating design concepts and product ideas with customers and gathering actionable feedback on user needs and usability
- Participate in collaborative sessions with UX designers to translate research results into personas, prototypes, usage scenarios, and workflows
- Establish research strategies and conduct studies using a variety of qualitative and quantitative methods
- Communicate research findings to assorted audiences through written reports and oral presentations
Requirements
- Bachelor of Science degree in Human Computer Interaction Design, Human Interaction Design, other Design or equivalent job experience required
- Advanced degree(s) a plus
- 2+ years of relevant work experience, including knowledge of a wide range of UX research methods and techniques including multi-screen UX research required
- Experience with data-driven user research, user personas, observation and analysis, story mapping, wireframes, and task flows required
- Experience working in the medical industry a plus
- Experience working in an Agile environment a plus
- Strong command of quantitative, behavioral analysis and statistics
- Knowledge of all aspects of user experience research with a particular strength in integrating user research into product designs and design practices
- Knowledge of human factors, user-centered design processes, interaction design guidelines, methodologies, industry standards and trends, and usability testing methods
- Excellent communication, presentation, interpersonal and analytical skills
- The ability to manage ambiguity, work autonomously and multi-task in a fast paced environment
- Strong knowledge of optimal workshop, usertesting.com, userzoom, axure, and invision
Key Skills
- UX research
- user-centered design
- data-driven research
- user personas
- observation and analysis
- story mapping
- wireframes
- task flows
- human factors
- user-centered design processes
- interaction design guidelines
- usability testing methods
- communication
- presentation
- interpersonal skills
- analytical skills
- workshop
- usertesting.com
- userzoom
- axure
- invision
Benefits
- Medical, Dental and Vision Insurance
- Company-Provided Life Insurance
- Voluntary Life Insurance
- Flexible Spending Account (FSA)
- Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
- Matching 401(k) Retirement Plan
- Annual Bonus
- Wellness Incentive Program
- Free Onsite Medical Clinics
- Free Onsite Lunch
- Tuition Reimbursement Program
- Trip of a Lifetime
- Paid Parental Leave
- Paid Time Off
- Volunteer PTO
- Employee Assistance Provider (EAP)
About Arthrex
Arthrex, Inc. is a medical company focused on improving products and generating innovative design ideas through user-centered research.
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