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"Design is where science and art break even."
ā Robin Mathew
The Senior Product Designer will collaborate with engineering and product partners to drive end-to-end user experiences. They will create design assets, facilitate design reviews, and leverage user feedback to inform design decisions.
Responsibilities
- Collaborate closely with engineering and product partners, as well as key stakeholders across the portfolio.
- Drive end-to-end experiences by creating low-fidelity wireframes, high-fidelity design assets, journey maps, and service blueprints.
- Own customer outcomes and drive a holistic, end-to-end vision for the user experience.
- Facilitate design reviews, critiques, and workshops to ensure seamless stakeholder collaboration.
- Leverage user feedback and data to inform design decisions, partnering with product management to help shape strategic direction.
- Develop design concepts and solutions rooted in user needs, product vision, and technological capabilities.
- Work with cutting-edge AI tools such as Figma Make and Dyad, bringing an AI-curious mindset to experiment and develop innovative, user outcome-focused design solutions.
Requirements
- 5+ years of relevant industry experience in leading design in senior roles within e-commerce and SaaS products.
- Ability to create design deliverables for the entire user experience, including design visions and initial concepts, workflows, wireframes, and polished visual designs.
- Portfolio showing both Web and Mobile, with examples of shipped products including specific contributions in the design directions and decisions.
- Passion to solve bigger problems and identify opportunities to improve product experience.
- Skills such as motion design, prototyping, front-end development, and experience incorporating findings from user research into designs are a big plus.
Key Skills
- Motion design
- Prototyping
- Front-end development
- Experience incorporating findings from user research into designs
Benefits
- Full remote work option within Hungary and on-demand seat in our Astoria office
- Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs
- Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
- Tuition and reading reimbursement programs to support your continuous learning and professional growth
- Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
- Employee programsāincluding Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching programāto amplify your connection and impact
- Gym reimbursement programs to encourage your physical well-being
- GoTo performance bonus program to celebrate your impact and contributions
- Monthly remote work stipend to support your home office expenses
About Goto
As the leader in cloud communications and IT, GoTo addresses real-world challenges with practical innovations and a customer-first mindset. Our secure, reliable, and AI-enabled solutions are simple to adopt for small and midsize businesses and scalable to enterprises worldwide. Customers around the world rely on our productsāGoTo Connect, LogMeIn Rescue, LogMeIn Resolve, GoTo Webinar, Grasshopper, and moreāfor consistent high performance and unbeatable uptime on any device.
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