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Lead Product Designer

Trustpilot • City of Edinburgh, United Kingdom 🇬🇧

Onsite Full-time Lead

Lead the design strategy and execution for complex, high-impact features, taking full ownership from initial problem framing to final delivery. Mentor and guide mid-level and senior designers, sharing your knowledge to raise the overall craft and maturity of the design organization.

Responsibilities

  • Lead design strategy and execution for complex, high-impact features
  • Champion design as a discipline rooted in clarity and intent
  • Collaborate with design systems and brand teams to define a scalable visual strategy
  • Design high-quality user journeys and product experiences
  • Partner closely with cross-functional teams
  • Conduct and lead user research and usability testing
  • Drive significant contributions to the design system
  • Mentor and guide mid-level and senior designers
  • Articulate the value of great design and its connection to business goals
  • Be a valued voice in the design leadership group

Requirements

  • Extensive experience designing within a SaaS product environment
  • Robust foundation in design principles and theory
  • Demonstrated experience working in complex SaaS agile environments
  • Evidence of design work that has delivered a measurable business impact
  • Skilled in communication and storytelling
  • Extensive experience with design systems and front-end implementation practices
  • Proficiency with Figma and other industry-standard design tools
  • Motivation to integrate AI tools into workflow

Key Skills

  • Figma and other industry-standard design and prototyping tools
  • Front-end implementation practices
  • Accessibility compliance
  • Collaboration with engineers in Agile workflows

Benefits

  • A range of flexible working options
  • Competitive compensation package + bonus
  • Restricted Stock Units
  • 25 days holiday per year, increasing to 28 days after 2 years
  • Two (paid) volunteering days a year
  • Rich learning and development opportunities
  • Pension and life insurance
  • Health cash plan, online GP, 24/7 Employee Assistance Plan
  • Full access to Headspace
  • Paid parental leave
  • Season ticket loan and a cycle-to-work scheme
  • Central office location with snacks and refreshments
  • Regular opportunities to connect with fellow Trusties
  • Access to over 4,000 deals and discounts

About Trustpilot

Welcome to our LinkedIn 👋! We’re so happy you’re here. Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. Interested in learning more about our available job opportunities? Find out more here: business.trustpilot.com/jobs At Trustpilot, trust and transparency are at the heart of what we do, and we strive to reflect that in all of our interactions - social

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